Hybrid Senior Manager, Sales Operations & Forecasting

Ferrara Candy Co.; Rogers (AR); On-site; USD 124,000 - 173,000; Full time

Benefits offered by this job

Annual bonus

Paid time off

Comprehensive benefits

Job summary

Ferrara Candy Co. in Rogers, AR, is seeking a Sr Manager, Sales Operations to lead forecast accuracy and planning for key channels. You will partner across Sales, Trade Marketing, Finance and Supply Chain to align forecasts with the VP's IBP agenda and ensure timely, data-driven insights.

The role requires 7+ years in sales operations or analytics, a BI/ERP background, and strong Excel/data skills. This position offers on-site collaboration and a competitive benefits package.

Qualifications

• Bachelor's degree in Business, Finance, Supply Chain, or a related field, or equivalent experience.
• 7+ years of experience in sales operations, forecasting, category/channel analytics, or a related CPG discipline.
• Experience with S&OP tools, BI platforms, or ERP systems (e.g., SAP/S4-HANA) a plus.

Responsibilities

• Drive the weekly sales forecast for the assigned customer channel as part of the broader IBP process.
• Ensure forecast accuracy, accountability, and alignment with Sales, Finance, and Supply Chain for the assigned channel.
• Collaborate with Sales Pillars to feed channel-level forecast inputs and risk/opportunity commentary into the VP Sales Operations' consolidated forecast.
• If applicable, support translation of indirect volume into direct customer/channel planning.
• Develop and deliver insights explaining sales performance at the customer, brand, and initiative level within the assigned channel.
• Translate channel data into clear, concise recommendations for Sales and Sales Operations leadership.
• Prepare channel-level data and commentary for key planning forums, including Sales Intelligence feeder meetings, weekly sales volume update meetings, Sales DMR, PMR, and Supply Review meetings.
• Support PS3 and Annual Sales Planning for the assigned channel with robust, fact-based analytics.
• Collaborate with Trade Marketing on channel plans grounded in market trends, customer strategy, and brand assumptions.
• Track post-launch performance against plan to improve future planning accuracy.
• Maintain accurate, well-governed channel data to support reporting, forecasting, and decision-making.

Skills

Forecasting

Data analysis

Cross-functional collaboration

Excel

Education

Bachelor's degree in Business/Finance/Supply Chain

Tools

SAP/S4-HANA

S&OP tools

BI platforms

Job description

Ferrara Candy Co. in Rogers, AR, is seeking a Sr Manager, Sales Operations to lead forecast accuracy and planning for key channels. You will partner across Sales, Trade Marketing, Finance and Supply Chain to align forecasts with the VP's IBP agenda and ensure timely, data-driven insights.

The role requires 7+ years in sales operations or analytics, a BI/ERP background, and strong Excel/data skills. This position offers on-site collaboration and a competitive benefits package.