Hybrid Senior Liability Claims Leader

Tcgrecruit; Wilmington (DE); Hybrid; USD 90,000 - 150,000; Full time

Job summary

The Carlisle Group has been retained to conduct a search for a Senior Liability Claims Specialist in the greater Wilmington, DE area. This role is hybrid, requiring 2-3 days in the office, and focuses on investigation, evaluation, negotiation, and resolution of complex insurance claims.

The Senior Liability Claims Specialist serves as a technical leader within Claims, mentoring staff, guiding training, and supporting process improvements while ensuring regulatory compliance and exceptional

Qualifications

• Bachelor's degree in Business Administration, Risk Management, Insurance, Finance, Criminal Justice, or related field preferred.
• Minimum seven (7) years of progressively responsible property and casualty claims handling experience.
• Active adjuster’s license where required; preferred: AIC, CPCU, SCLA, or AINS; JD applicants welcome.

Responsibilities

• Investigate, evaluate, negotiate, and resolve complex and high-exposure insurance claims.
• Analyze policy coverage, determine liability, establish reserves, and authorize payments within delegated authority.
• Monitor investigations through interviews, document review, inspections, and consultations with experts.
• Identify potential fraud indicators and coordinate with SIU or legal counsel.
• Ensure timely and equitable claim resolution.
• Serve as a subject matter expert and mentor junior staff.
• Assist with quality assurance audits and training.
• Maintain professional relationships with policyholders, claimants, attorneys, adjusters, contractors, vendors, and regulators.
• Communicate coverage decisions and negotiate settlements.
• Ensure compliance with regulations and company policies.
• Prepare documentation for litigation or regulatory review.
• Participate in process improvement initiatives and catastrophe response.

Skills

Analytical skills

Negotiation

Communication

Leadership

Mentoring

Education

Bachelor's degree in business/related field

Tools

Claims management systems

Microsoft Office

Job description

The Carlisle Group has been retained to conduct a search for a Senior Liability Claims Specialist in the greater Wilmington, DE area. This role is hybrid, requiring 2-3 days in the office, and focuses on investigation, evaluation, negotiation, and resolution of complex insurance claims.

The Senior Liability Claims Specialist serves as a technical leader within Claims, mentoring staff, guiding training, and supporting process improvements while ensuring regulatory compliance and exceptional