Hybrid Senior Event Delivery Lead - Flagship Conferences

Bentley Systems; Philadelphia (Philadelphia County); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Bentley Impact Day

Bentley Achievers platform

Colleague recognition awards

Job summary

Bentley Systems seeks an experienced event leader to run the day-to-day delivery of our flagship event programs, including the User Conference and Year in Infrastructure Awards. You will establish schedules, manage risks, coordinate internal teams and external agencies, and ensure on-time execution across a complex ecosystem.

The role requires 8–12 years of operations leadership for enterprise technology conferences, excellent communication, and the ability to influence without authority.

Qualifications

• 8–12 years of progressive responsibility leading operations for large-scale enterprise technology conferences, including flagship events with complex stakeholder ecosystems, multiple workstreams, and high executive visibility.
• Demonstrated ability to create structure, establish operating cadence, and drive accountability across highly matrixed teams and external partners.
• Strong project and program management skills with the ability to balance competing priorities and tight timelines.
• Experience managing agencies, production partners, vendors, and external service providers.
• Exceptional communication skills and the ability to maintain momentum and alignment across highly matrixed teams.
• Ability to influence cross-functional teams and drive accountability without direct authority.
• Experience building schedules, managing risks, and facilitating decision-making in dynamic environments.
• Curiosity and openness toward AI-enabled workflows, automation, and modern approaches to project management and event delivery.
• Experience with event technologies, project management platforms, and collaborative planning tools.
• Willingness to travel domestically and internationally and provide onsite leadership during event execution.

Responsibilities

• Program Delivery & Workstream Leadership: Serve as the operational lead for Bentley's flagship programs, including the User Conference and Year in Infrastructure Awards.
• Build and maintain integrated workback schedules, critical paths, and milestone plans across all phases of delivery.
• Establish and lead planning cadence, workstream meetings, readiness reviews, and issue-resolution forums that keep programs moving forward.
• Drive accountability across internal teams, agency partners, and stakeholders, ensuring commitments are met and dependencies are proactively managed.
• Identify risks, facilitate decisions, and escalate issues before they impact delivery.
• Maintain visibility into cross-functional dependencies and ensure decisions, action items, and milestones remain on track throughout the event lifecycle.
• Partner closely with the VP of Global Events and the Director of Global Event Delivery to ensure strategic vision and experience objectives are translated into executable plans.
• Operational Readiness & Event Execution: Lead operational readiness across registration, housing, transportation, food and beverage, staffing, keynote production, content delivery, show floor operations, speaker logistics, executive programs, and onsite support.
• Partner with Experience Design and Programming & Content Operations teams to ensure creative, content, and production requirements are translated into executable plans and delivered according to schedule.
• Lead operational readiness reviews and drive issue resolution across all major workstreams in advance of critical milestones and onsite execution.
• Provide onsite operational leadership during load-in, event operations, load-out, and post-event closeout activities.
• Agency & Partner Leadership: Serve as the day-to-day operational lead for agency and production partners.
• Coordinate agency schedules, deliverables, and dependencies to ensure work progresses with clarity, accountability, and alignment.
• Build strong working relationships and ensure external partners operate as seamless extensions of the Bentley team.
• Operational Excellence & Process Improvement: Document lessons learned and incorporate improvements into future planning frameworks, templates, and playbooks.
• Identify opportunities to simplify workflows and improve team efficiency through AI-enabled tools, automation, and modern ways of working.
• Partner with the Director of Global Event Delivery to pilot and adopt new technologies that improve planning visibility, reduce manual effort, and increase organizational capacity.
• Contribute to the ongoing evolution and maturity of Bentley's event delivery model.
• Champion operational discipline and best practices across the organization.

Skills

Project management

Operations leadership

Stakeholder management

Communication

Education

Bachelor's degree

Tools

Event management platforms

AI-enabled planning tools

Job description

Bentley Systems seeks an experienced event leader to run the day-to-day delivery of our flagship event programs, including the User Conference and Year in Infrastructure Awards. You will establish schedules, manage risks, coordinate internal teams and external agencies, and ensure on-time execution across a complex ecosystem.

The role requires 8–12 years of operations leadership for enterprise technology conferences, excellent communication, and the ability to influence without authority.