Hybrid: Senior Complex Claims Consultant, Financial Lines

CNA Insurance; Indianapolis (IN); Hybrid; USD 72,000 - 141,000; Full time

Job summary

CNA Insurance in the Indianapolis area is seeking a Complex Claims Consultant specializing in Employment Practice Liability, Private and NFP D&O claims. You will investigate, coordinate discovery, and work with defense counsel to develop settlements and litigation strategy.

This role offers a hybrid work environment with locations including Chicago, Glastonbury, Lake Mary, Wyomissing, or NYC area; candidates near any CNA location will be considered.

Qualifications

• Bachelor's Degree or equivalent; JD preferred.
• Minimum 5–7 years of relevant experience in claim handling.
• Strong knowledge of commercial insurance policies and coverage.
• Excellent communication, analytical, and negotiation skills.

Responsibilities

• Manage highly complex Financial Lines claims with large exposures.
• Verify coverage and establish reserves in collaboration with counsel.
• Lead investigations and coordinate discovery.
• Negotiate settlements and manage litigation with counsel.
• Provide training and mentorship to junior staff.

Skills

Commercial insurance knowledge

Strong communication skills

Analytical & investigative mindset

Negotiation of complex settlements

Time management

Organizational skills

Education

Bachelor's Degree or equivalent experience; JD preferred.

Tools

Microsoft Office

Job description

CNA Insurance in the Indianapolis area is seeking a Complex Claims Consultant specializing in Employment Practice Liability, Private and NFP D&O claims. You will investigate, coordinate discovery, and work with defense counsel to develop settlements and litigation strategy.

This role offers a hybrid work environment with locations including Chicago, Glastonbury, Lake Mary, Wyomissing, or NYC area; candidates near any CNA location will be considered.