Hybrid Senior Commercial Claims Advocate

USI Insurance Services; Glastonbury (CT); Hybrid; USD 105,000 - 130,000; Full time

Job summary

USI Insurance Services seeks an experienced Claims Professional to serve as the liaison between clients and carriers for complex commercial claims. This hybrid role requires office presence 1–2 days per week and covers New England and upstate New York regions.

Ideal candidates have extensive commercial lines claims experience, a strong background in negotiation and risk evaluation, and a Bachelor’s degree with a preferred Property & Casualty license.

Qualifications

• Provide claims advocacy and consulting services for USI’s most complex Commercial Lines clients.
• Responsibilities include conducting claim reviews and communicating results to clients.
• Negotiate with carriers to develop special account instructions.
• Analyze loss trends and tailor service plans to reduce claim duration, severity and costs.

Responsibilities

• Conduct claim reviews in conjunction with service plan. Monitor and measure financial impact of USI reviews and communicate results to client.
• Negotiate with carriers to develop special account instructions.
• Analyze loss trends and business issues. Tailor service plan to address adverse trends and mitigate claim duration, severity and costs using claims management solutions.
• Advocate on behalf of clients on claim denials, reservation of rights, negotiating optimal coverage position.
• Assist client with evaluation and reporting of complex claims.
• Review reserving accuracy on specific claims.
• Develop action plan and assist with resolution of complex/high exposure or high-profile claims.
• Provide guidance on litigation management and medical management solutions.
• Partner with risk control and analytics/placement team to identify loss trends and develop a comprehensive program focused on reducing total cost of risk.
• Contribute insights and client solutions in USI team huddle meetings.
• Navigate clients through complex claims including EPL, D&O and E&O.
• Evaluate TPAs and install TPA or carrier alongside client.

Skills

Claims advocacy

Negotiation

Communication

Teamwork

Education

Bachelor's degree

Property & Casualty license

Tools

Microsoft Office

Job description

USI Insurance Services seeks an experienced Claims Professional to serve as the liaison between clients and carriers for complex commercial claims. This hybrid role requires office presence 1–2 days per week and covers New England and upstate New York regions.

Ideal candidates have extensive commercial lines claims experience, a strong background in negotiation and risk evaluation, and a Bachelor’s degree with a preferred Property & Casualty license.