Hybrid Sales & Service Consultant — Collision Repair

unibodyautotech; Honolulu (HI); On-site; USD 25,000 - 52,000; Full time

Job summary

UNIBODY Autotech Collision Centers in Honolulu, HI seeks a Sales & Service Consultant to bridge shop, customers, and insurers. In a hybrid role, you assess damage, prepare estimates, negotiate with insurers, and guide customers from drop-off to delivery.

You will write repair estimates, communicate pricing, and deliver outstanding service while coordinating with technicians for timely repairs and smooth documentation.

Qualifications

• High school diploma required; post-secondary education in auto repair or estimating a plus.
• Prior experience in collision repair, estimating, or customer service preferred.
• Strong communication and interpersonal skills.
• Detail-oriented, tech-savvy, and confident in learning estimating software.
• Able to multitask in a fast-paced environment.
• Knowledge of auto insurance claim and repair processes is highly desirable.

Responsibilities

• Inspect and evaluate collision damage to develop accurate repair plans.
• Write repair estimates using industry-standard software.
• Communicate and negotiate repair pricing with insurance adjusters.
• Keep customers informed throughout the repair process.
• Coordinate closely with technicians and parts staff to ensure timely repairs.
• Deliver world-class customer service and resolve any concerns proactively.
• Finalize repair documentation and ensure customer satisfaction upon delivery.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Multitasking

Tech-savvy

Education

High school diploma

Post-secondary education in auto repair or estimating

Tools

Estimating software

Job description

UNIBODY Autotech Collision Centers in Honolulu, HI seeks a Sales & Service Consultant to bridge shop, customers, and insurers. In a hybrid role, you assess damage, prepare estimates, negotiate with insurers, and guide customers from drop-off to delivery.

You will write repair estimates, communicate pricing, and deliver outstanding service while coordinating with technicians for timely repairs and smooth documentation.