Auto Insurance Claims & Customer Care Specialist

unibodyautotech; Honolulu (HI); On-site; USD 35,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

Job summary

UNIBODY Autotech Collision Centers in Honolulu, HI is seeking a claims coordinator to guide customers through the repair and insurance processes, coordinating with multiple insurers to secure approvals and accurate payouts.

You will educate customers when insurance practices fall short, keep jobs moving quickly, and ensure repair quality in a fast-growing EV and OEM-certified collision center that offers base pay plus performance bonuses and full benefits.

Qualifications

• Experience with collision shops or auto insurance claims is preferred.
• CCC ONE experience is a bonus.
• Ability to manage claims with multiple insurers.
• Strong communication and organizational skills.
• Assertiveness with insurance companies when needed.

Responsibilities

• Guide customers through the repair & insurance process.
• Handle claims with multiple insurance companies.
• Follow up on approvals, supplements, and payments.
• Communicate with adjusters and push for proper repairs.
• Educate customers when insurance cuts corners.
• Keep jobs moving fast and accurately.

Skills

Strong communicator

Organized

Detail-oriented

Fast-paced

Tools

CCC ONE

Job description

UNIBODY Autotech Collision Centers in Honolulu, HI is seeking a claims coordinator to guide customers through the repair and insurance processes, coordinating with multiple insurers to secure approvals and accurate payouts.

You will educate customers when insurance practices fall short, keep jobs moving quickly, and ensure repair quality in a fast-growing EV and OEM-certified collision center that offers base pay plus performance bonuses and full benefits.