Hybrid Sales Operations Analyst – Revenue Share & Analytics

Automatic Data Processing, Inc.; Florham Park (NJ); Hybrid; USD 56,000 - 104,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Retirement savings match

Wellness program

Disability insurance

Charitable contribution match

Holidays

Personal days

Vacation

Volunteer time off

Job summary

ADP is seeking a Sales Operations Analyst for the WWCO Center of Excellence in a hybrid role based out of Maitland, FL, Florham Park, NJ, or Tempe, AZ. You will drive change management, support sales analytics, and manage revenue-share programs across partner channels with a focus on data integrity and process improvements.

Ideal candidates have 3–5 years in business analytics, strong Excel/SQL/BI skills, and experience coordinating with Finance and Technology teams.

Qualifications

• 3-5 years of experience in business analysis, operations, partner programs, revenue share, commissions, incentive compensation, or related functions.
• Experience managing business systems and technology platforms.
• Strong analytical and problem-solving skills.
• Experience with data validation, reconciliation, and financial reporting processes.
• Advanced proficiency in Excel, SQL, and reporting/BI tools such as Power BI, Tableau, or similar.
• Ability to translate business requirements into technical solutions.
• Excellent communication and stakeholder management skills.
• Strong project management and organizational abilities.

Responsibilities

• Lead setup, configuration, testing, and deployment of the revenue share technology platform.
• Serve as the primary business administrator and SME for the rev-share system.
• Manage platform enhancements, troubleshooting, user access, and ongoing maintenance.
• Partner with Technology teams and vendors to identify system improvements and resolve issues.
• Develop and maintain business requirements, process documentation, data mappings, and operational workflows.
• Ensure proper integration and data flow between revenue share systems, CRM platforms, financial systems, and reporting tools.
• Monitor system performance, data accuracy, and revenue attribution logic.
• Manage day-to-day operations of revenue share programs across multiple partner channels.
• Oversee the end-to-end lifecycle of revenue share agreements from partner onboarding through payout.
• Validate partner eligibility, contract terms, commission structures, and revenue-sharing rules.
• Maintain partner records, program configurations, and compensation schedules.
• Ensure accurate tracking of revenue events and commission calculations.
• Monitor program performance and identify opportunities for operational improvements.
• Coordinate onboarding activities for new revenue share partners.
• Configure partner profiles and establish revenue attribution rules within the platform.
• Serve as the primary point of contact for partner operational inquiries.
• Provide training and support to internal stakeholders and external partners on program processes and technology tools.
• Resolve partner issues related to reporting, revenue calculations, and payments.
• Review and validate revenue share calculations prior to payout.
• Reconcile revenue and payment data across multiple systems.
• Partner with Finance to ensure timely and accurate revenue share payments.
• Investigate and resolve discrepancies, payment exceptions, and audit findings.
• Support monthly, quarterly, and annual financial reporting requirements related to revenue share programs.
• Maintain documentation and controls to support audit readiness and compliance requirements.
• Develop and maintain operational dashboards and performance reporting.
• Analyze revenue share program performance, trends, and partner profitability.
• Provide recommendations to improve program effectiveness, partner engagement, and operational efficiency.
• Create executive-level summaries and presentations for business stakeholders.
• Track key performance indicators, including partner growth, revenue contribution, payment accuracy, and operational metrics.
• Identify opportunities to automate manual processes and improve scalability.
• Establish and maintain operational controls and governance standards.
• Document standard operating procedures and best practices.
• Support audit, compliance, and risk management initiatives.
• Lead continuous improvement efforts focused on operational excellence and partner satisfaction.

Skills

Excel & BI tools

SQL

Power BI

Tableau

Analytical thinking

Stakeholder management

Project management

Communication

Education

Bachelor's degree (nice to have)

Tools

Salesforce

CRM systems

Job description

ADP is seeking a Sales Operations Analyst for the WWCO Center of Excellence in a hybrid role based out of Maitland, FL, Florham Park, NJ, or Tempe, AZ. You will drive change management, support sales analytics, and manage revenue-share programs across partner channels with a focus on data integrity and process improvements.

Ideal candidates have 3–5 years in business analytics, strong Excel/SQL/BI skills, and experience coordinating with Finance and Technology teams.