Hybrid Sales Coordinator - Real Estate & Lead Ops

Pilot Fiber; New York (NY); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Company-sponsored 401(k)

Commuter & Wellness Reimbursement

Competitive PTO

Job summary

Pilot Fiber in New York City is seeking a coordinated operations professional to support Real Estate, sales, and data management. You’ll maintain Salesforce records, assist account management, and help drive the broker program and lead generation.

The role requires collaboration with internal teams and external partners in a hybrid NYC environment. The ideal candidate has 3–5 years of coordination or administration experience, strong communication skills, and proficiency with Salesforce and

Qualifications

• 3–5 years in a coordinator or admin/operations role.
• Experience in B2B, telecom, real estate or technology env.
• Salesforce CRM experience and data hygiene.
• Strong written and verbal communication skills.
• Ability to manage multiple workstreams and stakeholders.
• Hybrid work setup with 3 days in NYC office.

Responsibilities

• Maintain accurate records in Salesforce CRM, including building data and relationship data.
• Support Real Estate Account Management through partner research, meeting prep, Salesforce QC.
• Coordinate onboarding materials and partner-facing resources.
• Support Real Estate Broker program onboarding, lead qualification, commissions, reporting, and communications.
• Administer lead management: qualify/assign leads, create CRM records, ensure data integrity.
• Provide admin support to Account Managers with up-to-date records and data updates.
• Manage Direct Sales lead generation process and oversee outside contractors.
• Support Direct and Inbound Sales through prospect research and meetings as needed.
• Facilitate prospect and customer edits (terms of service) to support sales processes.
• Support opportunity creation, pipeline staging, forecasting, and reviews.
• Provide broad admin support across sales functions and training materials.
• Create and curate team trainings and help upskilling and knowledge sharing.
• Ensure data accuracy when reviewing new Pilot services in Salesforce.

Skills

Project management

Communication

Time management

Independent work

Hybrid environment

Tools

Salesforce CRM

Google Workspace

Microsoft Office

Job description

Pilot Fiber in New York City is seeking a coordinated operations professional to support Real Estate, sales, and data management. You’ll maintain Salesforce records, assist account management, and help drive the broker program and lead generation.

The role requires collaboration with internal teams and external partners in a hybrid NYC environment. The ideal candidate has 3–5 years of coordination or administration experience, strong communication skills, and proficiency with Salesforce and