Hybrid RN Care Manager — Complex-Case Care Navigator

Cityblock Health, Inc.; Worcester (MA); Hybrid; USD 95,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement benefits

Equity program

Paid time off

Job summary

Cityblock Health, Inc. in Massachusetts is seeking a Register Nurse Care Manager to oversee a clinically complex member panel within a hybrid Middlesex/Worcester County model.

The RN Care Manager leads care planning, conducts assessments, and coordinates with the Cityblock Care Team and external partners to drive improved outcomes. Responsibilities include medication reconciliation, behavioral health screening, in-person visits when needed, and data-driven care coordination to close quality gaps

Qualifications

• Graduate of an accredited school of nursing (R.N.).
• Minimum 3+ years of nursing experience.
• Demonstrates strong critical thinking and clinical judgment.
• Applies Motivational Interviewing and Trauma-Informed Care principles.

Responsibilities

• Receives members from engagement and central teams with clear program expectations.
• Performs self-efficacy and condition-specific screeners during assessment (PHQ-9, GAD-7, AUDIT, DAST-10).
• Conducts in-person clinical examinations and places members in appropriate program intensity.
• Prepares for case conferences and leads discussions when needed.
• Develops member care plans with social needs support from Community Health Partner.

Skills

RN (Registered Nurse)

Critical thinking

Communication

Motivational Interviewing

Trauma-Informed Care

Education

Registered Nurse (RN)

Tools

Electronic Health Records (EHR)

Job description

Cityblock Health, Inc. in Massachusetts is seeking a Register Nurse Care Manager to oversee a clinically complex member panel within a hybrid Middlesex/Worcester County model.

The RN Care Manager leads care planning, conducts assessments, and coordinates with the Cityblock Care Team and external partners to drive improved outcomes. Responsibilities include medication reconciliation, behavioral health screening, in-person visits when needed, and data-driven care coordination to close quality gaps