Hybrid Resolution Specialist: Client Care

Conservice LLC; Logan (UT); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Conservice LLC is seeking an Account Resolutions Specialist in Logan, UT for a full-time hybrid role (in office Tue–Thu). You will research and resolve client issues, coordinating with multiple teams and residents to ensure satisfaction and timely resolutions.

Responsibilities include daily bill research, addressing anomalies, and supporting audits. Strong communication and detail-orientation are essential for success in this role.

Qualifications

• Ability to solve problems with limited information.
• Manage workload to meet deadlines and achieve goals.
• Communicate clearly and professionally in writing and verbally.
• Must be meticulous and have great attention to detail.
• Adapt to changes and processes efficiently.

Responsibilities

• Complete daily bill research.
• Resolve client and tenant trash issues via email and phone calls.
• Assist with client-requested audits/projects.
• Correspond with providers regarding bill anomalies.
• Correspond with clients and residents to resolve urgent issues.

Skills

Problem solving

Time management

Clear communication

Attention to detail

Adaptability

Education

High school diploma, GED, or equivalent

Job description

Conservice LLC is seeking an Account Resolutions Specialist in Logan, UT for a full-time hybrid role (in office Tue–Thu). You will research and resolve client issues, coordinating with multiple teams and residents to ensure satisfaction and timely resolutions.

Responsibilities include daily bill research, addressing anomalies, and supporting audits. Strong communication and detail-orientation are essential for success in this role.