Hybrid Logan: Client Resolution Specialist

Conservice; Logan, Northern (UT, KY); Hybrid; USD 18,000 - 25,000; Full time

Job summary

Conservice in Logan, UT is seeking an Account Resolutions Specialist for a full-time, hybrid role. Salary starts at $15.75 per hour plus performance-based tier pay, with in-office presence on Tue/Wed/Thu.

You will research and resolve client and resident issues, coordinate with multiple teams, and communicate directly with Single-Family clients. This role emphasizes accuracy, timely problem-solving, and customer satisfaction.

Qualifications

• Ability to solve problems with limited information.
• Manage workload to meet deadlines and achieve goals.
• Communicate clearly and professionally in writing and verbally.
• Must be meticulous and have great attention to detail.
• Able to adapt to changes and processes efficiently.

Responsibilities

• Complete daily bill research.
• Resolve client and tenant trash issues via email and phone calls.
• Assist with client-requested audits/projects.
• Correspond with providers regarding bill anomalies.
• Correspond with clients and residents to resolve urgent issues.

Skills

Problem solving

Time management

Communication

Attention to detail

Adaptability

Education

High school diploma, GED, or equivalent

Job description

Conservice in Logan, UT is seeking an Account Resolutions Specialist for a full-time, hybrid role. Salary starts at $15.75 per hour plus performance-based tier pay, with in-office presence on Tue/Wed/Thu.

You will research and resolve client and resident issues, coordinate with multiple teams, and communicate directly with Single-Family clients. This role emphasizes accuracy, timely problem-solving, and customer satisfaction.