Hybrid/Remote Network Solutions Architect — Root-Cause

ExtraHop; United States; Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Flexible PTO

Job summary

ExtraHop is seeking an experienced network security professional in the United States to analyze customer network topologies and application stacks, and to support customers with rapid, credible resolutions.

You will work in a hybrid/remote model with flexible PTO, leveraging your 6–8 years of customer-facing experience and deep networking knowledge (OSI layers 2–4) to guide incident responses and improvements for enterprise environments.

Qualifications

• 6-8 years of customer-facing experience in technical roles.
• Strong understanding of networking principles (Layers 2-4 of the OSI model).

Responsibilities

• Analyze customer network topologies and application stacks.
• Conduct root cause analysis and advise on resolutions.

Skills

Networking principles (OSI layers 2-4)

Customer-facing experience

Job description

ExtraHop is seeking an experienced network security professional in the United States to analyze customer network topologies and application stacks, and to support customers with rapid, credible resolutions.

You will work in a hybrid/remote model with flexible PTO, leveraging your 6–8 years of customer-facing experience and deep networking knowledge (OSI layers 2–4) to guide incident responses and improvements for enterprise environments.