Hybrid-Remote Membership Sales & Growth Specialist

Small Business Association of Michigan; Lansing (MI); Hybrid; USD 50,000 - 70,000; Full time

Job summary

The Small Business Association of Michigan is looking for a motivated Sales Specialist to manage member sales, conversions, and upgrades. This role requires excellent communication and customer service skills, along with a bachelor's degree or equivalent experience in sales. You will proactively engage with members and contribute to sales strategies while working in a hybrid-remote environment. Strong interpersonal skills and a detail-oriented approach are essential for success in this position.

Qualifications

• Self-starter with a proactive and positive attitude.
• Ability to manage multiple projects effectively.
• Data-driven perspective and desire to serve small business owners.

Responsibilities

• Close new member sales, conversions, and upgrades.
• Engage in communication with prospective and existing members.
• Upgrade existing members through upselling and cross-selling.
• Participate in membership sales and retention strategy development.

Skills

Excellent oral communication

Interpersonal skills

Presentation skills

Detail-oriented

Customer service

Education

Bachelor's degree in professional sales, marketing, or related field

3-5 years of equivalent experience in sales or business development

Job description

The Small Business Association of Michigan is looking for a motivated Sales Specialist to manage member sales, conversions, and upgrades. This role requires excellent communication and customer service skills, along with a bachelor's degree or equivalent experience in sales. You will proactively engage with members and contribute to sales strategies while working in a hybrid-remote environment. Strong interpersonal skills and a detail-oriented approach are essential for success in this position.