Hybrid Remote Commercial Insurance Account Manager

Insurance Office of America; Escondido (CA); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

Company-paid health insurance

Paid holidays, vacations, and sicktime

401K with employer match

Professional growth and career growth

Job summary

Insurance Office of America is seeking a Commercial Insurance Account Manager in California to support a growing portfolio of commercial clients. The role covers client service, policy processing, renewal support, and coordination with underwriting teams.

We offer a range of experience levels from Account Associate to Account Manager Associate, with a focus on developing technical expertise and delivering proactive service. A P&C license and 2–5 years in commercial insurance are preferred.

Qualifications

• 2–5 years of commercial insurance experience with an active P&C license.
• Provide administrative, technical, and customer service support to the account team and assigned clients.
• Strong service orientation and ability to manage multiple tasks across accounts.

Responsibilities

• Deliver proactive, responsive service to clients and internal teams
• Communicate workload status and resolve service requests efficiently
• Support strong client and team relationships
• Process endorsements, audits, cancellations, reinstatements
• Manage certificates, ID cards, binders, invoices, and related documents
• Support policy issuance and documentation accuracy
• Assist or lead new and renewal business processes
• Prepare submissions and proposals
• Gather underwriting information and documentation
• Maintain accurate client and policy data in systems
• Monitor activities and ensure timely task completion
• Resolve billing discrepancies and support collections
• Ensure adherence to policies and minimize errors & omissions exposure

Skills

Commercial insurance experience

P&C license

Account management

Job description

Insurance Office of America is seeking a Commercial Insurance Account Manager in California to support a growing portfolio of commercial clients. The role covers client service, policy processing, renewal support, and coordination with underwriting teams.

We offer a range of experience levels from Account Associate to Account Manager Associate, with a focus on developing technical expertise and delivering proactive service. A P&C license and 2–5 years in commercial insurance are preferred.