Hybrid/Remote Bilingual Customer Service Associate

Denova Collaborative Health; Phoenix (AZ); Hybrid; USD 20,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

On-the-job training

Paid time off

Vision insurance

Work from home

Job summary

Denova Collaborative Health in Phoenix, AZ is seeking a full-time Customer Service Associate to deliver high-quality support and resolve customer inquiries while collaborating with sales, accounting and support teams.

You will enter data, process orders and payments, and help maintain accurate records while providing courteous service. The role offers hybrid remote work with daytime shifts.

Qualifications

• Bilingual English/Spanish preferred but not required.
• Proficient with Microsoft Office and ERP systems like NetSuite.
• Strong communication and multitasking with attention to detail.

Responsibilities

• Provide high level of professional customer service and resolve inquiries.
• Process orders including invoices and quotes.
• Enter data accurately into company systems.
• Process payments and manage shipments and payments.
• Communicate with customers via phone or email.

Skills

Bilingual

Microsoft Office

Communication skills

Multitasking

Detail-oriented

Tools

NetSuite ERP

Job description

Denova Collaborative Health in Phoenix, AZ is seeking a full-time Customer Service Associate to deliver high-quality support and resolve customer inquiries while collaborating with sales, accounting and support teams.

You will enter data, process orders and payments, and help maintain accurate records while providing courteous service. The role offers hybrid remote work with daytime shifts.