Hybrid Remote AR & Collections Specialist I

Best Care Ambulance, Inc.; Arkansas; On-site; USD 25,000 - 28,000; Full time

Job summary

Best Care Ambulance, Inc. in Arkansas is seeking an AR & Collections Specialist I to support the accounts receivable team.

The role focuses on payment posting, collections, and communicating with patients and insurers to resolve balances. This full-time position offers a hybrid remote option after six months and requires strong medical billing experience, HIPAA compliance, and the ability to manage multiple tasks efficiently.

Qualifications

• High school diploma or equivalent required.
• Strong background in medical billing and collections.
• Ability to work at a computer for extended periods.
• Ability to pass background check and drug screen.
• Ability to lift up to 25 lbs.
• Ability to communicate clearly with diverse populations.

Responsibilities

• Contact patients via phone, mail, and email to discuss outstanding balances and arrange payment plans.
• Monitor outstanding patient accounts and identify overdue payments.
• Negotiate payment arrangements with patients and insurance companies.
• Maintain accurate records of all patient interactions and payment transactions.
• Process all incoming correspondence.
• Accurately post payments received from insurance companies and patients to the appropriate accounts.
• Review and reconcile payment discrepancies, ensuring that all transactions are correctly recorded.
• Manage inbound customer calls.
• Research patients’ insurance information.
• Data entry of insurance and patient demographic information.
• Correspond with various customers for payor and demographic information.
• Maintain productivity and accuracy standards.
• Adhere to HIPAA regulations and compliance guidelines.
• Promote safety and support continuous safety improvements.

Skills

Medical billing

Collections

Communication

HIPAA compliance

Education

High School Diploma or Equivalent

Job description

Best Care Ambulance, Inc. in Arkansas is seeking an AR & Collections Specialist I to support the accounts receivable team.

The role focuses on payment posting, collections, and communicating with patients and insurers to resolve balances. This full-time position offers a hybrid remote option after six months and requires strong medical billing experience, HIPAA compliance, and the ability to manage multiple tasks efficiently.