AR & Collections Specialist I

Best Care Ambulance, Inc.; Arkansas; In loco; USD 25.000 - 28.000; Tempo pieno

Descrizione del lavoro

Best Care Ambulance, Inc. in Arkansas is seeking an AR & Collections Specialist I to support the accounts receivable team.

The role focuses on payment posting, collections, and communicating with patients and insurers to resolve balances. This full-time position offers a hybrid remote option after six months and requires strong medical billing experience, HIPAA compliance, and the ability to manage multiple tasks efficiently.

Competenze

• High school diploma or equivalent required.
• Strong background in medical billing and collections.
• Ability to work at a computer for extended periods.
• Ability to pass background check and drug screen.
• Ability to lift up to 25 lbs.
• Ability to communicate clearly with diverse populations.

Mansioni

• Contact patients via phone, mail, and email to discuss outstanding balances and arrange payment plans.
• Monitor outstanding patient accounts and identify overdue payments.
• Negotiate payment arrangements with patients and insurance companies.
• Maintain accurate records of all patient interactions and payment transactions.
• Process all incoming correspondence.
• Accurately post payments received from insurance companies and patients to the appropriate accounts.
• Review and reconcile payment discrepancies, ensuring that all transactions are correctly recorded.
• Manage inbound customer calls.
• Research patients’ insurance information.
• Data entry of insurance and patient demographic information.
• Correspond with various customers for payor and demographic information.
• Maintain productivity and accuracy standards.
• Adhere to HIPAA regulations and compliance guidelines.
• Promote safety and support continuous safety improvements.

Conoscenze

Medical billing

Collections

Communication

HIPAA compliance

Formazione

High School Diploma or Equivalent

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

AR & Collections Specialist I

WLRC Finance Team Regular Full-time

7 days ago Requisition ID: 1218

Salary Range: $18.00 To $20.00 Hourly

Under the supervision of the Accounts Receivable Manager, the AR & Collections Specialist I will support back‑end processes including payment posting, collections, and accounts receivable on the Accounts Receivable team. The AR & Collections Specialist I (ARCS-1) will is responsible for effectively communicating with patients and insurance companies to resolve outstanding balances. The ARCS-1 would be eligible for a hybrid remote work schedule at the completion of six months of successful employment.

Role and Responsibilities

• Contact patients via phone, mail, and email to discuss outstanding balances and arrange payment plans.
• Monitoring outstanding patient accounts and identifying overdue payments.
• Negotiate payment arrangements with patients and insurance companies.
• Maintain accurate records of all patient interactions and payment transactions.
• Process all incoming correspondence.
• Accurately post payments received from insurance companies and patients to the appropriate accounts.
• Review and reconcile payment discrepancies, ensuring that all transactions are correctly recorded.
• Manage inbound customer calls.
• Research patients’ insurance information.
• Data Entry of Insurance and Patient Demographic Information.
• Corresponding with various customers for purposes of researching payor, and demographic information.
• Maintain productivity and accuracy standards.
• Adhere to all HIPAA regulations and compliance guidelines.
• Demonstrate a strong commitment to workplacesafetyby identifying hazards, reporting risks, and supporting continuoussafetyimprovements.
• Adhere to all companysafetypolicies, procedures, and regulatory requirements while actively promoting a safe and compliant work environment.
• Collaborate with team members to upholdsafetystandards and foster a culture ofsafetyacross all operations.
• Other duties as assigned.

Qualifications and Education Requirements

• Must be 18 years old or older at time of hire
• Graduation From High School or equivalent.
• Strong background in medical billing and collections.
• Ability to work at a computer station for extended periods.
• Ability to view computer monitor for extended periods (up to 8 hours)
• Ability to remain composed and multi-task in a busy, high-pressure environment.
• Ability to comprehend or learn department practices, rules, and regulations quickly.
• Ability to operate telephone and other specialized computer communication equipment.
• Ability to learn new software.
• Ability to speak clearly, concisely, and respectfully.
• Ability to communicate effectively with a diverse population, including medical professionals.
• Ability to think and react quickly and effectively in tense situations.
• Ability to follow written and oral instructions.
• Ability to recall details from numerous informational resources.
• Ability to prioritize decisions based upon multiple criteria and identifiable standards of policies and procedures.
• Maintain a reliable attendance record and be punctual daily.
• Pass background investigation
• Pass a pre-employment drug screen and all subsequent random or for cause drug screenings.
• Ability to lift up to 25 lbs.
• Ability to speak, read, and write English

Preferred Skills

• Ambulance Industry Experience
• Knowledge of payor types – Medicare, Medicaid, private insurance