Hybrid Referral Coordinator: PT Scheduling & Insurance

ATI Physical Therapy, Inc.; Village of Pewaukee (WI); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

ATI Physical Therapy, Inc. is seeking a Referral Coordinator to manage incoming and outgoing patient referrals, ensuring timely and accurate coordination of care. The role requires validating insurance requirements, scheduling with internal providers, and maintaining EHR documentation.

This hybrid position includes on-site training and staff meetings. You will serve as the primary liaison between providers, patients, and clinics, supporting clinical teams and patients throughout the referral

Qualifications

• Strong communication and organizational abilities to support patients and clinical staff.
• Ability to manage multiple referrals and deadlines with high data accuracy.
• Familiarity with EPIC or NextGen and MS Office is preferred.

Responsibilities

• Process all new referrals and scripts, confirm diagnosis and documentation.
• Inform patients about referral status, insurance details and upcoming appointments.
• Schedule initial evaluations and coordinate therapist assignment and availability.
• Track progress and follow up on incomplete referrals.
• Maintain accurate referral records and communication logs in EHR.

Skills

Strong communication

Excellent organizational skills

EHR data entry accuracy

Time management

Microsoft Office Suite

Education

High School diploma or equivalent

Tools

EPIC

NextGen

Microsoft Office

Job description

ATI Physical Therapy, Inc. is seeking a Referral Coordinator to manage incoming and outgoing patient referrals, ensuring timely and accurate coordination of care. The role requires validating insurance requirements, scheduling with internal providers, and maintaining EHR documentation.

This hybrid position includes on-site training and staff meetings. You will serve as the primary liaison between providers, patients, and clinics, supporting clinical teams and patients throughout the referral