Hybrid Referral Coordinator — PT Scheduling & Insurance

ATI Physical Therapy, Inc.; United States; Hybrid; USD 42,000 - 62,000; Full time

Job summary

ATI Physical Therapy, Inc. is seeking a Referral Coordinator to manage incoming and outgoing patient referrals, verify insurance requirements, and schedule appointments with internal providers.

You will maintain documentation in the EHR, serve as a liaison between clinicians, patients, and clinics, and participate in hybrid on-site training and staff meetings to ensure coordinated care.

Qualifications

• High School diploma or equivalent required.
• 2 years in healthcare, medical office, or scheduling environment.
• 1 year of insurance verification, authorizations, and referral processes preferred.

Responsibilities

• Process new referrals and physician scripts, confirm diagnosis and documentation.
• Communicate referral status, insurance details, and appointment information to patients.
• Schedule initial evaluations and ensure therapist assignment and appointment availability.
• Track referral progress and follow up on incomplete referrals.
• Maintain accurate referral records and logs in the EHR.

Skills

Communication

Organization

Data entry accuracy

Patient coordination

Education

High School diploma

Tools

EPIC

NextGen

Microsoft Office

Job description

ATI Physical Therapy, Inc. is seeking a Referral Coordinator to manage incoming and outgoing patient referrals, verify insurance requirements, and schedule appointments with internal providers.

You will maintain documentation in the EHR, serve as a liaison between clinicians, patients, and clinics, and participate in hybrid on-site training and staff meetings to ensure coordinated care.