Hybrid Public Assistance Program Specialist

Dakota County; West Saint Paul (MN); On-site; USD 52,000 - 82,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Pension

Job summary

Dakota County is seeking experienced Senior Program Associates to support Employment & Economic Assistance (EEA) and Public Assistance Support (PAS) in West Saint Paul. This full-time role involves handling eligibility reviews, document processing, and client communication under limited supervision.

Two positions exist for EEA Adult Assistance and one for PAS; training is in-office with potential hybrid scheduling later. Bilingual ability and MS Office proficiency are highly valued.

Qualifications

• Associate degree and one year of administrative experience.
• High School Diploma and three years of administrative experience.
• Equivalent combination totaling three years.
• Proficient keyboard skills, 35 WPM.

Responsibilities

• Research client data across state/county systems to assist program support.
• Answer calls and respond to requests for program information.
• Prescreen clients and schedule interviews as needed.
• Support office document management and data accuracy.
• Serve as liaison with community partners and clients.

Skills

Bilingual

MS Office

Records management

Diverse populations

Education

Associate degree

High School diploma

Three years admin experience

Equivalent combination

Job description

Dakota County is seeking experienced Senior Program Associates to support Employment & Economic Assistance (EEA) and Public Assistance Support (PAS) in West Saint Paul. This full-time role involves handling eligibility reviews, document processing, and client communication under limited supervision.

Two positions exist for EEA Adult Assistance and one for PAS; training is in-office with potential hybrid scheduling later. Bilingual ability and MS Office proficiency are highly valued.