Hybrid Eligibility & Benefits Specialist

Anoka County; Blaine (MN); On-site; USD 57,000 - 77,000; Full time

Benefits offered by this job

Paid time off

Holidays

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Advancement opportunities

Job summary

Anoka County is hiring an Eligibility Specialist to determine eligibility for public assistance programs and manage related cases. You will support individuals and families, coordinate services, and advocate for clients within workforce development offerings.

The role is full-time and hybrid, with standard hours and opportunities for advancement. A strong emphasis is placed on accuracy, customer service, and collaboration with other agencies.

Qualifications

• Requires high school diploma and at least 2 years of job-related experience.
• Equivalent combination of education and experience may be substituted.

Responsibilities

• Meet with clients to assess needs and verify benefits eligibility.
• Interview clients, process paperwork, determine eligibility for programs.
• Work with other county agencies and departments.
• Maintain detailed records supporting eligibility and deadlines.
• Provide customer service in person and by phone.

Skills

Customer service

Interviewing

Record keeping

Communication

Team collaboration

Education

High school diploma

Equivalent education/experience

Tools

MAXIS

Workforce One

Job description

Anoka County is hiring an Eligibility Specialist to determine eligibility for public assistance programs and manage related cases. You will support individuals and families, coordinate services, and advocate for clients within workforce development offerings.

The role is full-time and hybrid, with standard hours and opportunities for advancement. A strong emphasis is placed on accuracy, customer service, and collaboration with other agencies.