Hybrid Public Assistance Program Specialist

Dakota County, Minnesota; West Saint Paul (MN); Hybrid; USD 52,000 - 82,000; Full time

Benefits offered by this job

Comprehensive benefits

Excellent work-life balance

Generous paid time off

Eleven paid holidays

Pension with employer contribution

Work from home some of the time

Job summary

Dakota County is seeking Senior Program Associates to support public assistance programs with skilled administrative tasks. You will help diverse clients, manage casework support, and communicate renewal requirements by phone or in person.

Two units (EEA Adult Assistance and PAS) offer opportunities to contribute across programs, with a potential hybrid schedule after initial in-office training in West St. Paul, MN.

Qualifications

• Associate degree and 1 year of administrative experience in an office environment.
• High School Diploma and 3 years of administrative experience in an office environment.
• Equivalent combination of education and experience totaling three years.

Responsibilities

• Review initial eligibility for renewal documents and manage related communications.
• Identify and upload documents into electronic data management systems.
• Make outgoing calls to advise clients on renewals and required documentation.
• Support public assistance casework across units and tasks.

Skills

Typing 35 WPM

Bilingual skills

Education

Associate degree

High School Diploma

Tools

Microsoft Office

Electronic databases

Records management systems

Job description

Dakota County is seeking Senior Program Associates to support public assistance programs with skilled administrative tasks. You will help diverse clients, manage casework support, and communicate renewal requirements by phone or in person.

Two units (EEA Adult Assistance and PAS) offer opportunities to contribute across programs, with a potential hybrid schedule after initial in-office training in West St. Paul, MN.