Hybrid Project Document Coordinator

Ferguson; Raleigh (NC); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

401(k) with company match

Mental health coverage

Job summary

Ferguson is seeking an organized Project Document Coordinator to provide administrative support to our Corporate Submittal Center and managers in Raleigh, NC, Nashville, TN, or Newport News, VA. This hybrid/flexible role offers in-person collaboration several days a week.

You will create Submittal and O&M manuals, manage a high-volume email queue, input job information into BidTracer, and maintain SOPs. Strong MS Office skills, excellent communication, and time-management are essential to

Qualifications

• Excellent written and verbal communication skills.
• Ability to work in a team-oriented environment.
• Proficient in Microsoft Office 365 Suite (Teams, Outlook).
• Strong computer and typing skills.
• Ability to handle a deadline-driven environment.
• Flexible and adaptable for multi-tasking.

Responsibilities

• Create Submittal and O&M manuals for ongoing projects.
• Manage high-volume email requests via shared Outlook inbox.
• Organize and file inbound emails and attachments in project folders.
• Collaborate with Customer Service Supervisor to coordinate job scheduling.
• Identify critical issues quickly and collaborate to resolve them.
• Support quotations team by inputting job information into BidTracer.
• Use and maintain established SOPs to complete administrative processes.
• Provide phone support for incoming calls as needed.

Skills

Communication

Time management

Organizational skills

Team collaboration

Tools

BidTracer

Microsoft Office 365

Adobe Pro

Job description

Ferguson is seeking an organized Project Document Coordinator to provide administrative support to our Corporate Submittal Center and managers in Raleigh, NC, Nashville, TN, or Newport News, VA. This hybrid/flexible role offers in-person collaboration several days a week.

You will create Submittal and O&M manuals, manage a high-volume email queue, input job information into BidTracer, and maintain SOPs. Strong MS Office skills, excellent communication, and time-management are essential to