Hybrid Project Delivery Lead - ISP & MDUs

Zentro Internet, LLC; Chicago (IL); Hybrid; USD 110,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Training opportunities

Growth opportunities

Job summary

Zentro Internet is seeking a Project Delivery Manager in Chicago, IL or Los Angeles, CA with a hybrid work model. You will lead the Project Delivery team, oversee Project Manager I/II, Coordination I/II, and Dispatch, driving on-time installation, activation, and handoff while upholding SLAs and quality.

You will report to the Director of Project Delivery and collaborate with Sales, Network Engineering, Construction, Operations, and Customer Experience to optimize workflows, manage resources,

Qualifications

• Five+ years of progressive project management, project delivery, or operational experience.
• Experience leading project teams (PM I/II, Coordination I/II, Dispatch).
• Telecommunications, ISP, network deployment, or related service delivery experience preferred.
• Strong understanding of project planning, scheduling, risk management, resource coordination, and governance.
• PM certifications (PMP, PMI-ACP) or Lean Six Sigma preferred.

Responsibilities

• Lead day-to-day performance of the Project Delivery organization.
• Oversee end-to-end project delivery from closed/won through installation and handoff.
• Coordinate with Sales, Network Engineering, Construction, Operations, and Customer Experience.
• Monitor performance, SLAs, and project budgets; escalate risks as needed.
• Promote process improvement and data integrity across PM, coordination, and dispatch.

Skills

Team leadership

Project management

Communication

Cross-functional collaboration

Problem solving

Education

High school diploma or equivalent

Bachelor's degree in Engineering, Telecommunications, Business Administration, Project Management, or related field

Tools

Tableau

Power BI

Job description

Zentro Internet is seeking a Project Delivery Manager in Chicago, IL or Los Angeles, CA with a hybrid work model. You will lead the Project Delivery team, oversee Project Manager I/II, Coordination I/II, and Dispatch, driving on-time installation, activation, and handoff while upholding SLAs and quality.

You will report to the Director of Project Delivery and collaborate with Sales, Network Engineering, Construction, Operations, and Customer Experience to optimize workflows, manage resources,