Hybrid Project Coordinator — Client Communications & Admin

Planet Group; Grand Rapids (MI); Hybrid; USD 28,000 - 32,000; Full time

Job summary

Planet Group is seeking a Project Coordinator in Grand Rapids, MI for a contract role. The position focuses on outbound customer calls and supporting the Project Manager with information gathering, analysis, translation, and communication.

The role requires strong communication, organizational skills, attention to detail, and the ability to work with limited supervision in a hybrid setting with three days onsite. Pay is $20-$23 per hour.

Qualifications

• 1-2 years of relevant experience preferred.
• Strong verbal and written communication skills.
• Comfortable making frequent customer phone calls.
• Strong organizational and administrative skills.
• Ability to gather, analyze, and communicate information effectively.
• Detail-oriented with strong follow-through.
• Ability to work independently while following general direction from management.
• Proficiency with standard office software and computer systems.

Responsibilities

• Make outbound phone calls to customers and provide professional, responsive customer service.
• Gather customer information and accurately document responses and findings.
• Analyze, organize, and translate information into clear and actionable updates.
• Communicate information to the Project Manager and other team members as needed.
• Provide administrative and project support to the Project Manager.
• Assist with tracking, documentation, data entry, reporting, and other project-related activities.
• Follow established procedures and complete assigned tasks with limited supervision.
• Manage multiple priorities while maintaining accuracy and attention to detail.
• Perform other duties and special projects as assigned.

Skills

Outbound calls

Verbal communication

Written communication

Organization

Independent work

Office software

Job description

Planet Group is seeking a Project Coordinator in Grand Rapids, MI for a contract role. The position focuses on outbound customer calls and supporting the Project Manager with information gathering, analysis, translation, and communication.

The role requires strong communication, organizational skills, attention to detail, and the ability to work with limited supervision in a hybrid setting with three days onsite. Pay is $20-$23 per hour.