Hybrid Program Operations Assistant

The Center for Alternative Sentencing and Employment Services (CASES); New York (NY); Hybrid; USD 43,000 - 53,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Vacation and Paid Time Off – starting

12 Paid Holidays per year

Retirement 403b Competitive matching

Job summary

CASES is seeking a Program Assistant that will be reporting to the Team Leader/Clinical Supervisor, the Program Assistant provides a wide range of administrative duties to support departmental program operations. The Program Assistant will interact with program directors and staff, executive staff, government officials, researchers, consumers, and service providers.

The ideal candidate will have exceptional organizational skills and attention to detail; strong social and communication skills; a

Qualifications

• High school diploma or GED/HSE required.
• Ability to manage multiple activities and prioritize appropriately.
• Excellent production skills for reports in readable formats.
• Demonstrated ability to be a team player.
• Commitment to social justice.
• Ability to navigate multiple electronic health record systems.
• Proficiency in Microsoft Office Suite (especially Excel) and other products.

Responsibilities

• Coordinate day-to-day administrative activities based on Senior director’s guidance and goals; initiate action on day-to-day matters not specifically requiring the action of the senior director.
• Assist in gathering, preparing and dissemination of information to supervisors and staff relating to the administration and management of the Health Home Plus and Forensic Homeless ICM services units.
• Work collaboratively with key staff in central administration, information services, fiscal, development, and the Court Services and Education, Career and Enrichment units to support the operations and management of the Health Home Plus and Forensic Homeless ICM services units.
• Schedule and coordinate conference calls, interviews, meetings, and trainings.
• Manage departmental information and materials (e.g., staff rosters, policy manuals).
• Facilitate requests from the Health Home Plus and Forensic Homeless ICM services units to support services (e.g., human resources, information services, facilities).
• Process referrals to the Health Home Plus and Forensic Homeless ICM team while keeping a record of each referral.
• Ability to quickly learn electronic databases to access information and use project management software and data visualization tools.
• Process fiscal documents (e.g., invoices, check requests, credit card expenditure forms).
• Other duties, as assigned by the Team Leader/Clinical Supervisor or agency executive staff.

Skills

Microsoft Excel

Project management software

Data visualization tools

Education

High school diploma or GED/HSE

Job description

CASES is seeking a Program Assistant that will be reporting to the Team Leader/Clinical Supervisor, the Program Assistant provides a wide range of administrative duties to support departmental program operations. The Program Assistant will interact with program directors and staff, executive staff, government officials, researchers, consumers, and service providers.

The ideal candidate will have exceptional organizational skills and attention to detail; strong social and communication skills; a