Hybrid Program Assistant, Youth ACT Team

Mhawestchester; Village of Tarrytown (NY); On-site; USD 30,000 - 34,000; Full time

Job summary

Greater Mental Health of New York is seeking a Program Assistant-Youth ACT in Tarrytown, NY. This non-clinical role supports the Youth ACT Team by managing records, operating information systems, handling billing, and receptionist duties to ensure smooth program operations.

You will work under the Team Leader, maintain data in CAIRS and other databases, generate reports, coordinate communications, and help with audits while upholding trauma-informed, patient-centered values.

Qualifications

• High school diploma or equivalent required.
• Must be organized and able to manage multiple tasks with accuracy.
• Proficiency in Microsoft Office, spreadsheets, and database management required.
• Fluency in English (Reading, Writing, Speaking).

Responsibilities

• Provides administrative support to the Team Leader and staff.
• Makes copies, faxing documents, scanning and uploading documents.
• Records detailed notes during team meetings and tracks follow-up items.
• Develops and maintains program whiteboards and databases.
• Maintains statistical data on services and treatments.
• Prepares reports including staff statistics and billing reports.
• Assists with insurance authorizations and monthly reports.
• Manages client treatment plans, assessments, and monthly reports.
• Enters data into CAIRS and conducts internal audits.

Skills

Administrative skills

Attention to detail

Communication skills

MS Office

Records management

Data entry

Education

High school diploma or equivalent

Tools

CAIRS

Grasshopper

Electronic Health Records (EHR)

Job description

Greater Mental Health of New York is seeking a Program Assistant-Youth ACT in Tarrytown, NY. This non-clinical role supports the Youth ACT Team by managing records, operating information systems, handling billing, and receptionist duties to ensure smooth program operations.

You will work under the Team Leader, maintain data in CAIRS and other databases, generate reports, coordinate communications, and help with audits while upholding trauma-informed, patient-centered values.