Hybrid Program Assistant – Crisis Services Admin

Chowc; City of Binghamton (NY); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health, dental, and vision insurance (

403(b) with employer contribution

PTO and holidays

Childcare reimbursement

Professional development opportunities

Employee discounts

Job summary

Children's Home in New York is seeking a Program Assistant to provide administrative support to our Home-Based Crisis Intervention (HBCI) programs. This hybrid role involves remote work with in-person meetings as needed, maintaining logs in the EHR and state databases, and supporting program leadership.

The role requires 1 year of admin experience, familiarity with EHR/OMH databases, and strong organizational skills. A HS diploma is required, with higher education preferred.

Qualifications

• Education: HS diploma or GED required; associate/bachelor degree preferred.
• 1 year of office or admin experience, preferably in healthcare or human services.
• Experience with EHR and OMH-required databases preferred.
• Knowledge of OMH, OCFS, and mental health terminology preferred.
• Strong organizational, communication, and record-keeping skills required.
• Able to work independently, maintain confidentiality, and present a professional image.
• Must have a valid driver's license and maintain insurability.

Responsibilities

• Maintain logs, records, and case information in the agency's EHR.
• Enter/update information in OMH databases, including CAIRS.
• Access data in PSYCKES and other systems as needed.
• Organize program records across multiple HBCI programs statewide.
• Provide general administrative and clerical support to staff and leadership.
• Support scheduling, communication, data entry, and other admin tasks.
• Ensure information is organized, accurate, and accessible to staff.
• Maintain confidentiality and professional conduct in all duties.
• Work independently while remaining connected to staff in a hybrid setting.

Skills

Strong organizational skills

Excellent communication

Record-keeping

Ability to work independently

Confidentiality

Driver's license

Education

High School Diploma / GED

Associate's or Bachelor's degree preferred

Tools

EHR systems

OMH databases

CAIRS

PSYCKES

Job description

Children's Home in New York is seeking a Program Assistant to provide administrative support to our Home-Based Crisis Intervention (HBCI) programs. This hybrid role involves remote work with in-person meetings as needed, maintaining logs in the EHR and state databases, and supporting program leadership.

The role requires 1 year of admin experience, familiarity with EHR/OMH databases, and strong organizational skills. A HS diploma is required, with higher education preferred.