Hybrid Program Assistant: Crisis Intervention Admin

Chowc; City of Geneva (NY); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

403(b) with employer contribution

PTO and paid holidays

Job summary

Children's Home in New York is seeking a Program Assistant to provide administrative support for Home-Based Crisis Intervention (HBCI) programs. The role involves maintaining logs, data entry in EHR and state databases, and coordinating day-to-day administrative tasks in a hybrid work setting.

The ideal candidate has at least a high school diploma, 1 year of administrative experience (healthcare/human services preferred), and familiarity with EHR/OMH databases. Driver's license is required.

Qualifications

• High School Diploma / GED required.
• Associate's or Bachelor's degree preferred.
• 1 year of office or administrative experience, preferably in healthcare or human services settings strongly preferred.
• Experience with electronic health record (EHR) and OMH-required databases preferred.
• Knowledge of OMH, OCFS, and/or mental health terminology preferred.
• Strong organizational, communication, and record-keeping skills required.
• Driver's License and ability to maintain insurability throughout employment required.

Responsibilities

• Maintain accurate and up-to-date logs, records, and case information in the agency's Electronic Health Record (EHR).
• Enter and update required information in OMH and other state databases, including CAIRS.
• Access data in PSYCKES.
• Assist with organizing program records, tracking information, and maintaining required documentation for multiple HBCI programs across the state.
• Provide general administrative and clerical support to HBCI staff and program leadership.
• Support scheduling, communication, data entry, and other day-to-day administrative needs of the programs.
• Help ensure information is organized, accurate, and readily available to support staff working with children and families.
• Maintain confidentiality and handle sensitive information with professionalism and care.
• Work independently while remaining connected and responsive to staff across multiple HBCI programs in a hybrid work environment.

Job description

Children's Home in New York is seeking a Program Assistant to provide administrative support for Home-Based Crisis Intervention (HBCI) programs. The role involves maintaining logs, data entry in EHR and state databases, and coordinating day-to-day administrative tasks in a hybrid work setting.

The ideal candidate has at least a high school diploma, 1 year of administrative experience (healthcare/human services preferred), and familiarity with EHR/OMH databases. Driver's license is required.