Hybrid Program Administrative Specialist

Children's Home; City of Binghamton (NY); Hybrid; USD 40,000 - 44,000; Full time

Benefits offered by this job

Student Loan Reimbursement

Employee Assistance Program

Professional Development

Health, Dental, and Vision Insurance

PTO and Holidays

Job summary

Children's Home in New York offers a hybrid Program Assistant role supporting Home-Based Crisis Intervention programs. You will manage logs, enter data into EHR/OMH databases, and assist with records across multiple programs while coordinating day‑to‑day administrative tasks.

The position requires strong organizational and communication skills, confidentiality, and the ability to work independently with some in-office presence as needed.

Qualifications

• High School Diploma / GED required; associate or bachelor's preferred.
• 1 year of office or administrative experience in healthcare or human services is strongly preferred.
• Experience with EHR and OMH-required databases is preferred.
• Knowledge of OMH, OCFS, and/or mental health terminology preferred.
• Strong organizational, communication, and record-keeping skills required.
• Ability to work independently, take initiative, and maintain confidentiality.
• Valid Driver's License and ability to maintain insurability required.

Responsibilities

• Maintain accurate logs, records, and case information in the agency's EHR.
• Enter and update information in OMH and other state databases, including CAIRS.
• Access data in PSYCKES.
• Organize program records across multiple HBCI programs.
• Provide administrative and clerical support to HBCI staff and leadership.
• Support scheduling, data entry, and day-to-day program needs.
• Ensure information is organized, accurate, and accessible to staff.
• Maintain confidentiality and handle sensitive information professionally.
• Work independently in a hybrid work environment.

Skills

Organizational skills

Communication

Record-keeping

Discretion/confidentiality

Independent work

Education

High School Diploma / GED

Associate's degree preferred

Bachelor's degree preferred

Tools

EHR systems

OMH databases

CAIRS

PSYCKES

Job description

Children's Home in New York offers a hybrid Program Assistant role supporting Home-Based Crisis Intervention programs. You will manage logs, enter data into EHR/OMH databases, and assist with records across multiple programs while coordinating day‑to‑day administrative tasks.

The position requires strong organizational and communication skills, confidentiality, and the ability to work independently with some in-office presence as needed.