Hybrid Product Owner: ServiceNow & Cloud Infra

3M HEALTHCARE; Buffalo (NY); Hybrid; USD 103,000 - 171,600; Full time

Job summary

M&T Bank in Buffalo, New York, is seeking a Product Owner to lead ServiceNow development and cloud modernization efforts. You will own the product vision, roadmap, and backlog, prioritizing work to maximize value for customers and stakeholders.

You will collaborate with senior leaders and agile teams to ensure delivery aligns with strategic goals. The role requires a Bachelor’s degree and 4+ years of relevant experience, with familiarity in Agile, Lean, design thinking, and ServiceNow.

Qualifications

• Bachelor’s degree required with 4+ years of business, analytical, technical or product experience, or equivalent combined education/experience.
• Experience with Agile, Lean, and design thinking principles.
• Experience with ServiceNow and cloud modernization initiatives.

Responsibilities

• Build and own the product vision and roadmap aligned with strategic intent.
• Prioritize the backlog based on product vision and strategy.
• Represent customer voice and convey stories; enable delivery and acceptance criteria.
• Write user stories and groom the backlog with the team.
• Collaborate with stakeholders and cross-functional teams to align journeys.
• Engage with leadership and agile teams to advance value delivery.

Skills

Product ownership

Agile methodologies

Design thinking

Stakeholder management

ServiceNow

Cloud modernization

Education

Bachelor's degree

4+ years alternative experience

Tools

Azure

AWS

Job description

M&T Bank in Buffalo, New York, is seeking a Product Owner to lead ServiceNow development and cloud modernization efforts. You will own the product vision, roadmap, and backlog, prioritizing work to maximize value for customers and stakeholders.

You will collaborate with senior leaders and agile teams to ensure delivery aligns with strategic goals. The role requires a Bachelor’s degree and 4+ years of relevant experience, with familiarity in Agile, Lean, design thinking, and ServiceNow.