Hybrid Process Support Assistant — Medicaid & Data Entry

FAMILY SUPPORT SERVICES OF NORTH FLORIDA INC; Jacksonville (FL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition Reimbursement

Health Insurance

Dental Plan

Life Insurance

PTO

Paid Holidays

Well-Being Program

401k Plan

FSA

Job summary

Family Support Services of North Florida Inc. in Jacksonville seeks a detail-oriented clerical specialist to verify agencies and supervise case managers for children in out-of-home care.

You will manage timely mail flow to the Agency for Health Care Administration and coordinate Medicaid-related documentation. The role requires 3 years of clerical or data-management experience, familiarity with automated systems, and knowledge of federal funding guidelines.

Qualifications

• Three years in a clerical, data management or related field.
• Knowledge of automated systems and federal funding guidelines preferred.
• Experience with Medicaid mail handling and eligibility documentation is a plus.

Responsibilities

• Identify and route Medicaid applications to DCF within 48 hours of removal.
• Handle all Medicaid mail and ensure new dental and medical cards are directed to the case manager/Agency.
• Ensure mail is forwarded to the appropriate agency daily.
• Attend meetings and perform other duties as assigned.

Skills

Clerical

Data entry

Automated systems

Education

High school diploma or GED

Tools

FSFN

Job description

Family Support Services of North Florida Inc. in Jacksonville seeks a detail-oriented clerical specialist to verify agencies and supervise case managers for children in out-of-home care.

You will manage timely mail flow to the Agency for Health Care Administration and coordinate Medicaid-related documentation. The role requires 3 years of clerical or data-management experience, familiarity with automated systems, and knowledge of federal funding guidelines.