Hybrid Print Production & Customer Experience Specialist

Alphagraphicsfranchise

Rancho Cucamonga (CA)

Hybrid

USD 35,000 - 50,000

Full time

14 days+
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Benefits offered by this job

401(k)
Paid time off
Training & development

Job summary

Alphagraphicsfranchise in Rancho Cucamonga is seeking a customer-focused team player for a hybrid role in their fast-paced print shop. Responsibilities include greeting customers, managing job intake, running digital production, and performing finishing work. The ideal candidate has prior experience in a print environment, is detail-oriented, and is effective at communication. The position requires someone who can self-direct and manage multiple priorities effectively while contributing to team coordination.

Qualifications

  • Prior experience in a print shop or similar environment preferred.
  • Comfortable with customer-facing communication.
  • Hands-on with production equipment and detail-oriented.

Responsibilities

  • Greeting and assisting customers in the shop.
  • Managing job intake and communicating job status.
  • Running digital print production and managing job output.
  • Performing bindery and finishing work.
  • Coordinating with team on job flow and scheduling.
  • Keeping the shop organized and production moving.

Skills

Customer communication
Detail-oriented
Job management
Hands-on production
Print management software familiarity

Tools

Printsmith

Job description

Alphagraphicsfranchise in Rancho Cucamonga is seeking a customer-focused team player for a hybrid role in their fast-paced print shop. Responsibilities include greeting customers, managing job intake, running digital production, and performing finishing work. The ideal candidate has prior experience in a print environment, is detail-oriented, and is effective at communication. The position requires someone who can self-direct and manage multiple priorities effectively while contributing to team coordination.
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