Customer Service & Production Coordinator Rancho Cucamonga

Alphagraphicsfranchise; Rancho Cucamonga (CA); Presencial; USD 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Opportunity for advancement

Paid time off

Training & development

Descripción de la vacante

Alphagraphicsfranchise in Rancho Cucamonga, CA is seeking a Customer Service & Production Coordinator to manage day-to-day operations in a vibrant print and sign shop environment. The ideal candidate has at least 2 years of experience in a similar role, possesses strong customer service skills, and is organized and able to multitask.

This full-time position offers competitive pay, benefits, and opportunities for advancement within a supportive team.

Formación

• Minimum 2 years of experience in a print or sign shop environment.
• Strong customer service instincts.
• Organized and detail-oriented.

Responsabilidades

• Greeting customers and managing order intake.
• Providing quotes for print and sign projects.
• Coordinating production schedules.

Conocimientos

Customer service instincts

Organization

Detail-oriented

Ability to manage multiple priorities

Herramientas

Digital press equipment

Descripción del empleo

Benefits:

• 401(k)
• Opportunity for advancement
• Paid time off
• Training & development

Customer Service & Production Coordinator – Rancho Cucamonga, CA | Full‑Time

We’re a fast‑paced local print and sign company looking for an experienced, self‑motivated person who knows the industry and can hit the ground running. This is not a sit‑and‑answer‑phones role. You’ll be the heartbeat of our day‑to‑day operation — talking to customers, moving orders through production, coordinating schedules, and jumping in wherever the day needs you. We’re looking for someone who already knows the rhythm of a print or sign shop and doesn’t need to be shown how things work.

What You’ll Be Doing:

• Greeting customers and managing order intake from start to finish
• Providing quotes and estimates for print and sign projects
• Coordinating production schedules and communicating priorities across the team
• Scheduling delivery drivers and installation crews
• Operating digital production equipment (digital press experience a strong plus)
• Light finishing and bindery work as needed
• Keeping things moving — urgency is part of the job

What We’re Looking For:

• Minimum 2 years of experience in a print or sign shop environment — this is a firm requirement
• Strong customer service instincts — you actually enjoy working with people
• Organized, detail‑oriented, and able to juggle multiple priorities without losing your cool
• Able to work independently and manage your day without being micromanaged
• Positive attitude and a team‑first mentality

What We Offer:

• Full‑time position with consistent hours
• Competitive pay commensurate with experience
• A tight‑knit team that takes the work seriously and has fun doing it
• Room to grow with a company that’s on the move