Hybrid Premiums & Billing Specialist

SECURA Insurance Company; Neenah (WI); Hybrid; USD 25,000 - 39,000; Full time

Job summary

SECURA Insurance Company seeks a Billing Specialist to reconcile daily transactions, handle inquiries, and support collections for agents and insureds. This long-term temporary hybrid role requires in-office presence 2-3 days per week in Neenah, WI.

You will collaborate with IT to identify and correct billing errors, monitor past-due accounts, and ensure accurate processing while delivering exceptional service to internal and external customers.

Qualifications

• Ability to work in a fast-paced environment.
• Excellent computer skills with attention to detail.
• Analytical mindset with problem-solving abilities.
• Strong interpersonal and customer service skills.
• Professional when dealing with internal and external customers.

Responsibilities

• Reconcile daily, weekly, and monthly billing transactions.
• Respond to billing inquiries and disputes via call center.
• Collaborate with IT to fix billing system errors promptly.
• Support collection efforts and reduce past-due premiums.
• Provide clear interpretation of financial impacts of billing.

Skills

Fast-paced work

Excellent computer skills

Organized and detailed

Analytical problem solving

Strong customer service

Education

High school diploma or GED

Associate's degree preferred

Tools

Microsoft Office

Job description

SECURA Insurance Company seeks a Billing Specialist to reconcile daily transactions, handle inquiries, and support collections for agents and insureds. This long-term temporary hybrid role requires in-office presence 2-3 days per week in Neenah, WI.

You will collaborate with IT to identify and correct billing errors, monitor past-due accounts, and ensure accurate processing while delivering exceptional service to internal and external customers.