Hybrid Portfolio Operations Architect

Mainland; Chicago (IL); Hybrid; USD 50,000 - 70,000; Full time

Job summary

A marketing and PR agency is seeking a Full-Time Operations Specialist to ensure smooth execution across client portfolios. This role requires at least 2 years of operations experience, strong organizational skills, and proficiency in tools like Google Workspace and Accelo. The ideal candidate will thrive in structured environments, maintaining high standards and accountability. This position is hybrid, requiring on-site presence in the Chicago office three days a week.

Qualifications

• 2+ years of experience in operations, project coordination, or client service support.
• Previous experience in agency, consulting, or professional services is preferred.
• Strong organizational skills and process enforcement capability.

Responsibilities

• Monitor project timelines and flag risks proactively.
• Ensure tasks are assigned and scoped accurately.
• Conduct regular system hygiene audits and enforce standards.
• Support onboarding and offboarding processes.

Skills

Operations coordination

Attention to detail

Communication skills

System-oriented mindset

Problem-solving

Project management

Tools

Google Workspace

Accelo

Job description

A marketing and PR agency is seeking a Full-Time Operations Specialist to ensure smooth execution across client portfolios. This role requires at least 2 years of operations experience, strong organizational skills, and proficiency in tools like Google Workspace and Accelo. The ideal candidate will thrive in structured environments, maintaining high standards and accountability. This position is hybrid, requiring on-site presence in the Chicago office three days a week.