Hybrid Population Health Outreach Coordinator

Astrana Health, Inc.; Orange (CA); Híbrido; USD 26.000 - 30.000; Jornada completa

Descripción de la vacante

Astrana Health, Inc. in Orange, CA is seeking a Population Health Coordinator-ACM to support member outreach, assist ACM nurses with assessments, and help with audits. The role combines office and hybrid work at the Orange office location.

Ideal candidates will have a high school diploma, experience with Microsoft Word/Excel/Outlook, and SNP Case Management. Mandarin or Cantonese language ability is a plus for this role.

Formación

• High school diploma or GED required.
• Experience using Microsoft Word, Excel and Outlook.

Responsabilidades

• Responsible for member/provider outreach and notification (telephonic and/or written) utilizing department templates.
• Responsible for assisting ACM nurses with member assessment and communication, which includes but is not limited to eligibility verification, requesting medical records, creating case, and documenting care activity.
• Participate in all health plan and department meetings and trainings as applicable.
• Assist with health plan audit preparation.
• Ensures maximum utilization of resources.
• Exceed standard benchmarks with performance objectives.
• Provide ongoing support and mentorship to ACM Coordinator I and other team members as needed.
• Take the lead in delegated projects and assignments.
• Assist in the development of training for new ACM coordinators.
• Perform other duties, projects and actions as assigned.

Conocimientos

SNP Case Management experience

Mandarin or Cantonese language ability

Educación

High school diploma or GED

Herramientas

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descripción del empleo

Astrana Health, Inc. in Orange, CA is seeking a Population Health Coordinator-ACM to support member outreach, assist ACM nurses with assessments, and help with audits. The role combines office and hybrid work at the Orange office location.

Ideal candidates will have a high school diploma, experience with Microsoft Word/Excel/Outlook, and SNP Case Management. Mandarin or Cantonese language ability is a plus for this role.