Hybrid Policy Services Associate

Safety National; Maryland Heights (MO); Hybrid; USD 41,000 - 52,500; Full time

Benefits offered by this job

Hybrid work environment

Health benefits

401(k) retirement savings match

Paid time off and holidays

Profit sharing

Job summary

Safety National is seeking a Policy Services Assistant to support the Account Services Department by processing policy transactions and handling customer requests. You will learn procedures, manage documents, and ensure timely, accurate service for internal and external clients.

This entry-level role requires strong organizational skills and excellent communication, with on-site work at least 60% in Saint Louis, MO, in a collaborative, team-focused environment.

Qualifications

• High school diploma or equivalent required.
• Some college education preferred.
• Experience using Microsoft Office applications.

Responsibilities

• Process policy-related transactions and respond to requests.
• Manage customer inquiries from internal and external customers.
• Produce required state posting notices and support document distribution.
• Maintain accurate records and learn established procedures.

Skills

Customer service

Strong organizational skills

Team collaboration

Attention to detail

Data entry

Phone & email support

Education

High school diploma or equivalent

Some college education preferred

Tools

Microsoft Office

Job description

Safety National is seeking a Policy Services Assistant to support the Account Services Department by processing policy transactions and handling customer requests. You will learn procedures, manage documents, and ensure timely, accurate service for internal and external clients.

This entry-level role requires strong organizational skills and excellent communication, with on-site work at least 60% in Saint Louis, MO, in a collaborative, team-focused environment.