Hybrid Pharmacy Patient Access & Intake Coordinator

Value Drug Company; Brunswick (TN); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Value Drug Company is seeking an Intake Coordinator to support our growing specialty pharmacy team. In this hybrid role, you will help patients access medications and coordinate intake and prior authorization activities behind the scenes.

You will work independently, communicate with patients and healthcare providers, and manage details with accuracy in a fast-paced environment. A strong focus on organization and patient service is essential to success.

Qualifications

• Patient-focused with strong communication and service orientation.
• Ability to manage multiple tasks with accuracy and attention to detail.
• Experience using Microsoft Office Suite and database systems.

Responsibilities

• Coordinate medication deliveries with patients and healthcare facilities.
• Contact physician offices to secure prior authorizations within designated timeframes
• Process prescription orders received from referral sources by phone and fax
• Maintain accurate patient information within Hub Program databases and spreadsheets
• Communicate professionally with patients, providers, and referral partners
• Ensure compliance with company policies, legal requirements, and safety guidelines
• Help keep workflow organized and moving efficiently in a fast-paced environment

Skills

Customer service

Communication

Detail-oriented

Organizational skills

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Office

Hub Program databases

Database systems

Job description

Value Drug Company is seeking an Intake Coordinator to support our growing specialty pharmacy team. In this hybrid role, you will help patients access medications and coordinate intake and prior authorization activities behind the scenes.

You will work independently, communicate with patients and healthcare providers, and manage details with accuracy in a fast-paced environment. A strong focus on organization and patient service is essential to success.