Hybrid Personal Lines Processor — Detail‑Oriented Support

Crossagency; Manchester (NH); Hybrid; USD 30,307 - 33,062; Full time

Job summary

Cross Family of Agencies is seeking a Personal Lines Processor in Manchester, NH. You will support Personal Lines Producers and Account Managers by processing reports, handling invoices, and maintaining accurate documentation.

The role emphasizes attention to detail, strong organization, and AMS proficiency. Hybrid work with two remote days is offered, and the team values reliable collaboration and ongoing learning.

Qualifications

• Strong organizational skills with high attention to detail.
• Basic knowledge of Personal Lines P&C coverage and AMS.
• Proficiency in Word, Excel, and Outlook.
• Willingness to learn and comply with Cross Insurance policies.

Responsibilities

• Complete and process daily download reports with accuracy.
• Invoice all types of download transactions.
• Manage suspense activities and use correct coding in AMS.
• Document activities clearly and within guidelines.
• Audit files for correct workflow (quotes, applications, checklists).
• Scan hard files into AMS360 and mail out client communications.
• Build and maintain positive relationships with carriers, clients, and team.
• Attend trainings and complete assignments as required.

Skills

Personal Lines

AMS Experience

Attention to detail

Organizational skills

Education

NH P&C Producer License

Tools

AMS

Microsoft Excel

Microsoft Word

Outlook

Job description

Cross Family of Agencies is seeking a Personal Lines Processor in Manchester, NH. You will support Personal Lines Producers and Account Managers by processing reports, handling invoices, and maintaining accurate documentation.

The role emphasizes attention to detail, strong organization, and AMS proficiency. Hybrid work with two remote days is offered, and the team values reliable collaboration and ongoing learning.