Hybrid Project Assistant, Personal Lines – Growth & Support

HUB International; Spencer (MA); Hybrid; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

401(k) Plan

Flexible Work Arrangements

Job summary

HUB International in Spencer, MA is seeking a Project Assistant for the Personal Lines team on a hybrid schedule. You will support administrative and sales tasks, handling personal lines processes and quality controls.

The role requires knowledge of personal lines coverages, an agency management system, and the ability to work independently or in a team. Licensing within six months is expected and benefits accompany the position.

Qualifications

• Experience servicing personal accounts within an insurance agency.
• Strong knowledge of personal lines coverages and markets.
• Experience with an automated agency management system.
• Active Producer license or ability to obtain license within six months of start date.
• Excellent organizational, interpersonal, communication skills and ability to work in a team environment.
• Ability to be proactive, anticipatory, and handle confidential material.
• Ability to work independently and in a collaborative team.
• Strong attention to detail
• Customer focused

Responsibilities

• Assigned reports for quality control within agency management system.
• Provide support to the personal lines for agency book rolls/book thinning projects.
• Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose.
• Responsible for implementing a quality control review process to assure the production of quality work and the provision of excellent customer service.
• Meet KPI goals as established.
• Update personal lines procedure manual and carrier update bulletin and distribution to team.
• Other responsibilities as assigned by Manager.

Skills

Personal accounts experience

Personal lines knowledge

Agency management system

Producer license (or willing to obtain

Education

High school or equivalent

Tools

Agency management system

Job description

HUB International in Spencer, MA is seeking a Project Assistant for the Personal Lines team on a hybrid schedule. You will support administrative and sales tasks, handling personal lines processes and quality controls.

The role requires knowledge of personal lines coverages, an agency management system, and the ability to work independently or in a team. Licensing within six months is expected and benefits accompany the position.