Hybrid Personal Lines Account Manager: Growth & Impact

Connor & Gallagher OneSource; Lisle (IL); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work environment

Competitive compensation

Paid time off and holidays

Collaborative team culture

Growth opportunities

Job summary

Connor & Gallagher OneSource (CGO) is seeking an experienced Personal Lines Account Manager to join our team in a client-focused role. You will serve as the trusted advisor to personal insurance clients, handling endorsements, renewals, and billing while partnering with carriers to deliver tailored coverage.

The role requires at least 5 years in personal lines, proficiency with Applied Epic AMS, and an active Property & Casualty license.

Qualifications

• Minimum 5 years of Personal Lines experience in an independent agency, brokerage, or carrier environment.
• Strong knowledge of personal lines coverages (homeowners, auto, umbrella, RV).
• Experience rating and quoting with multiple carriers.
• Exceptional communication and customer service skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Serve as the primary contact for personal lines clients.
• Manage endorsements, billing inquiries, policy changes, renewals, and coverage questions.
• Review programs and identify opportunities to improve coverage and value.
• Market and rate accounts with multiple carriers for competitive options.
• Present coverage and pricing and help clients understand options.
• Maintain accurate client records in Applied Epic.
• Build and maintain relationships with clients and carrier partners.
• Deliver high responsiveness, professionalism, and customer care.
• Collaborate with team for a seamless client experience.

Skills

Client relationship management

Communication

Organization & detail orientation

Time management

Education

Active Property & Casualty license

Tools

Applied Epic AMS

Job description

Connor & Gallagher OneSource (CGO) is seeking an experienced Personal Lines Account Manager to join our team in a client-focused role. You will serve as the trusted advisor to personal insurance clients, handling endorsements, renewals, and billing while partnering with carriers to deliver tailored coverage.

The role requires at least 5 years in personal lines, proficiency with Applied Epic AMS, and an active Property & Casualty license.