Hybrid Personal Lines Account Manager: Client Advocate

Marsh; Hamilton (OH); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement

Hybrid work

Charitable contribution match

Stock purchase plan

Job summary

Marsh McLennan Agency is seeking an Account Manager I (Hybrid) to support Producers and Marketing Account Executives by marketing and servicing new and renewal business. The role requires knowledge of coverages, underwriting guidelines, and legislative changes to maintain strong client and carrier relationships.

You will coordinate renewals, prepare marketing information, and ensure accurate updates in the client management system.

Qualifications

• 2+ years of industry experience is preferred.
• Experience building and maintaining client and carrier relationships.
• Ability to assist with service questions related to administration, billing, and claims.

Responsibilities

• Support Producer and Marketing Account Executive by marketing and servicing new and renewal business.
• Monitor and manage the renewal process for assigned clients with analysis and recommendations.
• Coordinate meetings to present renewals and support documents to gain acceptance or market options.
• Update policies in client management systems and log client activities.
• Provide administrative support on special projects and development of new ideas/services.

Skills

Client relationships

Renewal process

Service questions handling

Client management systems

Tools

CRM software

Job description

Marsh McLennan Agency is seeking an Account Manager I (Hybrid) to support Producers and Marketing Account Executives by marketing and servicing new and renewal business. The role requires knowledge of coverages, underwriting guidelines, and legislative changes to maintain strong client and carrier relationships.

You will coordinate renewals, prepare marketing information, and ensure accurate updates in the client management system.