Hybrid Patient Care Coordinator – Oncology Team

Astera Cancer Care; Norwich (CT); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Astera Cancer Care is looking for a Patient Coordinator based in Norwich, Connecticut. In this hybrid role, you will support the practice's administrative needs and manage patient schedules while working closely with medical assistants and providers.

The ideal candidate holds an associate degree and possesses at least two years of customer service experience, preferably in healthcare. The role includes maintaining organized workflows, handling incoming patient communications, and ensuring adherence to HIPAA policies.

Qualifications

• At least two years of experience in a customer service role, healthcare preferred.
• Experience booking radiology scans.
• EHR experience required.

Responsibilities

• Support administrative needs of the practice, patients, and schedules.
• Answer incoming calls promptly and assist the caller.
• Document all work within patient charts.

Skills

Customer service

EHR experience

Scheduling radiology

Education

Associate degree or equivalent experience

Job description

Astera Cancer Care is looking for a Patient Coordinator based in Norwich, Connecticut. In this hybrid role, you will support the practice's administrative needs and manage patient schedules while working closely with medical assistants and providers.

The ideal candidate holds an associate degree and possesses at least two years of customer service experience, preferably in healthcare. The role includes maintaining organized workflows, handling incoming patient communications, and ensuring adherence to HIPAA policies.