Hybrid Patient Billing Specialist I

Downtown Evansville Inc; Evansville (IN); Hybrid; USD 23,000 - 33,000; Full time

Job summary

Downtown Evansville Inc is seeking a Patient Account Representative I to join our team in Evansville, IN. You will review and resolve outstanding invoices, ensuring timely follow-up and accurate documentation to support a smooth revenue cycle.

You will handle inquiries by phone, email, or mail within three business days, maintain required competencies, and contribute to high-quality patient billing operations in a hybrid work setting.

Qualifications

• Completion of High School or GED is required.
• Two to four years of experience in physician office, hospital registration, collection agency, hospital or professional billing, or training at an educational institution that includes medical billing and epic registration is required.

Responsibilities

• Review and resolve outstanding invoices in work queues according to departmental policies and productivity standards.
• Respond to inquiries via correspondence, email, and telephone within established timelines (within three business days).
• Document all actions taken in a clear, concise, and accurate manner.
• Maintain required competencies and perform duties in alignment with assigned responsibilities and workflow expectations.

Skills

Detail oriented

Team player

Self-starter

Education

High School or GED

Job description

Downtown Evansville Inc is seeking a Patient Account Representative I to join our team in Evansville, IN. You will review and resolve outstanding invoices, ensuring timely follow-up and accurate documentation to support a smooth revenue cycle.

You will handle inquiries by phone, email, or mail within three business days, maintain required competencies, and contribute to high-quality patient billing operations in a hybrid work setting.