Patient Account Representative I

Downtown Evansville Inc; Evansville (IN); On-site; USD 23,000 - 33,000; Full time

Job summary

Downtown Evansville Inc is seeking a Patient Account Representative I to join our team in Evansville, IN. You will review and resolve outstanding invoices, ensuring timely follow-up and accurate documentation to support a smooth revenue cycle.

You will handle inquiries by phone, email, or mail within three business days, maintain required competencies, and contribute to high-quality patient billing operations in a hybrid work setting.

Qualifications

• Completion of High School or GED is required.
• Two to four years of experience in physician office, hospital registration, collection agency, hospital or professional billing, or training at an educational institution that includes medical billing and epic registration is required.

Responsibilities

• Review and resolve outstanding invoices in work queues according to departmental policies and productivity standards.
• Respond to inquiries via correspondence, email, and telephone within established timelines (within three business days).
• Document all actions taken in a clear, concise, and accurate manner.
• Maintain required competencies and perform duties in alignment with assigned responsibilities and workflow expectations.

Skills

Detail oriented

Team player

Self-starter

Education

High School or GED

Job description

Requisition Number: PATIE018546

• Posted : August 13, 2026
• Full-Time
• Hybrid
• Hourly Range : $17.03 USD to $23.85 USD

Locations

Showing 1 location

Evansville, IN 47710, USA

Description

Join Our Team as a Patient Account Representative I

Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We’re looking for a compassionate, caring, and dedicated Patient Account Representative I to join our team and help us continue our tradition of excellence.

In this role, you’ll focus on reviewing and resolving outstanding invoices while ensuring timely, accurate follow-up within established productivity and quality standards. You’ll play a key role in maintaining financial accuracy and supporting a smooth revenue cycle through effective communication and documentation.

What You'll Do

• Review and resolve outstanding invoices in work queues according to departmental policies and productivity standards.
• Respond to inquiries via correspondence, email, and telephone within established timelines (within three business days).
• Document all actions taken in a clear, concise, and accurate manner.
• Maintain required competencies and perform duties in alignment with assigned responsibilities and workflow expectations.

Education & Experience

• Completion of High School or GED is required.
• Two to four years of experience in a physician office, hospital registration, collection agency, hospital or professional billing, or training at an educational institution that includes medical billing and epic registration is required.

HRS Corporate Center
Hybrid Position (training required onsite)
Day Shift M-F
Patient Registration & Insurance

Behaviors

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Team Player

Works well as a member of a group

Motivations

Self-Starter

Inspired to perform without outside help

Education

High School or better.

Experience

Less than 1 year

Epic Registration

Equal Opportunity Employer
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