Hybrid Patient Billing & Collections Specialist

Mayo Clinic; Rochester (MN); Hybrid; USD 28,000 - 43,000; Full time

Job summary

Mayo Clinic in Rochester, MN, seeks an institutional insurance and reimbursement expert for a hybrid role located within 100 miles of Mayo campuses. You will manage all aspects of billing, pre-certifications, insurance reviews, denials and rebilling across multiple lines for patients and internal customers.

Ideal candidates have healthcare billing experience, strong communication and problem-solving skills, and proficiency with Windows, Word, Excel and common claims software.

Qualifications

• Must have strong human relations, communication, problem solving, and organizational skills.
• Experience with medical, pharmacy or equipment billing a plus.
• Ability to interact with patients and internal customers professionally.

Responsibilities

• Handle billing and collection processes across multiple lines (outpatient pharmacy, DME, SNF, home health, CCRCs).
• Pre-certification, coverage reviews, payments, denials, rebilling and appeals.
• Communicate Mayo Clinic policies to optimize reimbursement and patient care.

Skills

Customer service

Communication

Problem solving

Organizational skills

Education

Associate degree in finance/business/healthcare

High school diploma/GED

Certified pharmacy technician

Tools

Windows software

Microsoft Word

Microsoft Excel

Internet

Keyboarding

Claims management software

Job description

Mayo Clinic in Rochester, MN, seeks an institutional insurance and reimbursement expert for a hybrid role located within 100 miles of Mayo campuses. You will manage all aspects of billing, pre-certifications, insurance reviews, denials and rebilling across multiple lines for patients and internal customers.

Ideal candidates have healthcare billing experience, strong communication and problem-solving skills, and proficiency with Windows, Word, Excel and common claims software.