Hybrid Patient AR, Billing & Collections Specialist

University of Maryland Medical System; Linthicum (MD); On-site; USD 42,000 - 65,000; Full time

Job summary

University of Maryland Medical System is seeking an experienced billing/collections professional to support insurance verification, patient financial responsibility assessment, and account status updates to ensure timely reimbursement.

The role involves resolving denials, contacting payers and departments, and maintaining compliant collection procedures to reduce uncompensated care in a healthcare setting.

Qualifications

• 1 year work experience in general collections, accounts receivable oversight or customer service.
• Associates degree in healthcare; courses in Accounting, Finance, Business Administration and/or Healthcare Administration.

Responsibilities

• Works and maintains assigned receivables through work queues, age trial balance reports (ATB’s), and special projects to achieve department goals.
• Works with third party insurances to obtain maximum level of cash to reduce receivable.
• Reviews financial references, including guidelines for reimbursement, state and federal regulations, payer-specific reimbursement policies, procedures.
• Ensures correct processing of outstanding insurance claims by interpreting payer responses, requesting adjustments, submitting appeals and claim reconsiderations, evaluating patient financial responsibility, resolving denials and rejections.

Skills

Attention to detail

Effective communication

MS Excel

MS Word

PowerPoint

MS Access

SAS

Tableau

Discretion

Time management

Education

High School Diploma or GED

Associates degree in healthcare; courses in Accounting/Finance/Business Administration/Healthcare Administration

Tools

EPIC HB module

Job description

University of Maryland Medical System is seeking an experienced billing/collections professional to support insurance verification, patient financial responsibility assessment, and account status updates to ensure timely reimbursement.

The role involves resolving denials, contacting payers and departments, and maintaining compliant collection procedures to reduce uncompensated care in a healthcare setting.