Hybrid Patient Accounts & Billing Specialist

University Health; Northpoint (AR); Hybrid; USD 36,000 - 48,000; Full time

Job summary

University Health is seeking a Patient Account Representative in Kansas City, MO, working in a hybrid schedule. The role focuses on daily billing of insurance claims and collection activity for patient accounts within the Patient Accounts department.

The position requires a high school diploma, familiarity with Medicare/Medicaid reimbursement, and solid Excel/Word/Outlook skills. Strong customer service and communication abilities are essential to ensure accurate account resolution and

Qualifications

• High school diploma or equivalent required.
• Experience in insurance reimbursement preferred (commercial, Medicare, Medicaid).
• Computer literacy with Excel, Word, Outlook; math aptitude necessary.
• Strong oral and written communication skills are essential.

Responsibilities

• Bill insurance claims and manage collections for assigned accounts.
• Monitor and reconcile accounts using appropriate workflow processes.
• Demonstrate knowledge of payor guidelines, government programs, and financial assistance policies.

Skills

Oral communication

Written communication

Critical thinking

Customer service

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

10-key calculator

Job description

University Health is seeking a Patient Account Representative in Kansas City, MO, working in a hybrid schedule. The role focuses on daily billing of insurance claims and collection activity for patient accounts within the Patient Accounts department.

The position requires a high school diploma, familiarity with Medicare/Medicaid reimbursement, and solid Excel/Word/Outlook skills. Strong customer service and communication abilities are essential to ensure accurate account resolution and